Faq
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Each booking includes our mobile cart, signature shaken latte experience, 1–2 baristas (depending on guest count), unlimited lattes during service, cups, flavor customization, and complete setup and teardown.
You’ll receive a full details list during your intake process.
Use our instant pricing tool powered by Flashquotes to reserve your date and receive an automatic quote. A deposit is required to secure your spot. The balance is due one week before your event.
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A 50% deposit is required to confirm your booking. The remaining balance is due 7 days prior to your event. If you need to cancel:
• Cancellations made 30+ days in advance receive a full credit of the deposit, redeemable towards a future event. Non-transferable and subject to availability.
• 15–29 days in advance receive a partial credit (50% of your deposit). Non-transferable and subject to availability.
• Cancellations made under 14 days forfeit the deposit in full.
We’re a small-batch experience with limited availability, so each date we hold is intentionally reserved for you.
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Absolutely. Each client chooses their drink lineup in advance — including flavor syrups, cold foams, Ripple Maker messages or initials, and more. For brand activations, agencies and weddings custom cart wraps and cup printing are available.
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Yes. Our ceremonial matcha shaken latte, nitro brew matcha, and decaf options are available. Let us know in advance so we can customize your lineup.
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Just access to a standard power outlet (and flat ground for the cart). We handle everything else — from setup to cleanup.
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Yes — it’s our specialty. From company off-sites to branded launch events, we craft immersive moments that leave a lasting impression. Explore our corporate experience page (#) to learn more.
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MEMORY/steam™ is our brand’s heart — a storytelling and impact initiative honoring our founder’s late father and raising awareness for Alzheimer’s. 100% of proceeds from select events are donated directly to UW Memory Hub. Learn more on our MEMORY/steam™ page.
